LouS's stats
- Review count1
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- First reviewMarch 14, 2012
- Last reviewMarch 14, 2012
- Featured reviews0
- Average rating5
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- Story count1
- Helpfulness votes1
- First storyJanuary 7, 2013
- Last storyJanuary 7, 2013
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LouS's Reviews
Overall rating
Excellent opportunity to pay yourself!
PostedMarch 14, 2012
LouS
Location:Cibolo, TX
Age:55 to 64
Gender:Male
Length of membership:1 year or longer
RBFCU delivered what they said they would deliver - Cash Back. In other words, they pay for using your Debit Card ... which bank does that?
Thank you for honoring our commitment!!
Yes, I recommend this product.
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LouS's Stories
By:LouS Location:Cibolo
Gender: Male
Age: 55 to 64
Length of membership: 1 year or longer
Posted: January 7, 2013
RBFCU Delivers
A few years ago, my mother-in-law was diagnoses as terminally ill and, shortly thereafter, passed away. Although I was many, many miles away from an RBFCU location, I called the service center to request a loan to pay for my mother-in-law's funeral.
During my call, I quickly realized how much "my credit union" values its members. The customer service representative was empathetic, respectful, cordial, and expedited my request before I hung up the phone.
This is but one instance when my credit union has been "humanly" responsive to my needs and, hence, I treasure my membership with RBFCU.
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